Refund policy
The status of purchase and refund arrangements and where to ask purchase questions.
Draft: this information is under review and is not an effective policy or set of terms.
Purchase policy status
Purchase and refund arrangements are being prepared. This draft does not offer paid checkout or announce a refund eligibility window. An approved policy and the applicable Terms must be available before sales open.
Purchase questions
For questions about a purchase, contact support@diskjoy.com with the purchase reference and a short description of the issue. Do not include payment-card details or passwords. The applicable purchase terms determine the refund process; this draft does not promise a refund outcome or processing time.
See Support for guidance on information to include safely when asking for help with DiskJoy.